How does a IP phone knows how to reach the 46xx file?

[lam85]

I have a remote site with existing IP phones and we are adding a small Sales group that needs to have the secondary network port on the 9608 phone blocked. A new customized 46xx file has been created to shut down the port and the file is residing on a new folder in the TFTP server.

The part I don't understand is how can you direct the Sales group phones to the new customized 46xx file if there is already a existing voice vlan and standard 46xx file. New voice vlan?

[markgallagher]

You would normally edit or replace the existing file and then send a command to restart the phones. Its a normal part of their restart cycle for the phones to request a copy of the file from the address they have already been configured with as a file server.

[lam85]

You would normally edit or replace the existing file and then send a command to restart the phones. Its a normal part of their restart cycle for the phones to request a copy of the file from the address they have already been configured with as a file server.

The address of the TFTP server right? But how do the phones for the new Sales group know to get the new settings file? We created a new folder specifically for the Sales groups.

I don't want the Sales group phones to pick up the settings file for the existing phones on the same floor. Hope that make sense..

[mcginp]

You normally do this via your dhcp scope options

[markgallagher]

You really need to go to support.avaya.com and get a copy of the 9600 Series LAN Administrators manual.

First I think 9600 Series phones don't do TFTP, they use HTTP or HTTPS.

For what you want the normal approach would be to use a GROUP id. For each of the Sales team phones that can be set through the phone's local admin menus.

In the 46xxsettings file you would have a section like the following:

IF $GROUP SEQ 1 goto SALES
goto NOTSALES

# SALES
...settings unique to the sales team phones...
goto COMMON

# NOTSALES
... settings unique to all other phones...
goto COMMON

# COMMON
...settings common to all phones...

[markgallagher]

... have edited the previous to make minor correction to my outline of the script (first time round non-sales phones would have skipped their own settings)

[lam85]

Thank you all.