We purchased the Jabra Evolve 75 Wireless Headsets to use with our Avaya Phone System.
We connect them to our HP Notebooks running Windows 7 Pro 64-bit Enterprise. We have the Avaya one-X Agent version 2.5.0172.0. Unfortunately the Setup Configuration is not able to recognize the Jabra Evolve 75 headset.
We have another notebook that has the one-X Communicator 6.2.4.07-FP4 and it works fine. So I think the headphones are working fine.
I researched and this is an apparent issue with the version we use. Is there a newer version that addresses this issue with not recognizing the USB Headsets?
Thanks everyone for their time and assistance.
Efrain
We connect them to our HP Notebooks running Windows 7 Pro 64-bit Enterprise. We have the Avaya one-X Agent version 2.5.0172.0. Unfortunately the Setup Configuration is not able to recognize the Jabra Evolve 75 headset.
We have another notebook that has the one-X Communicator 6.2.4.07-FP4 and it works fine. So I think the headphones are working fine.
I researched and this is an apparent issue with the version we use. Is there a newer version that addresses this issue with not recognizing the USB Headsets?
Thanks everyone for their time and assistance.
Efrain
