9608 Installing Backup never ending story

[tbridg]

Hi All,

When the plug the 9608 to POE the phone is power on, the first screen progress bar is goes out. And the second display show this message:

Installing Backup

Application: xxx secs.

I waiting patiently, but this process never ending.

If I waiting more time the phone restart automatically, but the Install Backup process starting again.

Any Idea?

Thanks

Tony

ps: the factory reset is doesn't work because the phone not show the start options and no communicating on ethernet interface.