ASA Runtime error abnormal program termination

[ashle8]

Not sure if this is the best forum to ask this question but hopefully someone may know the answer. Start up ASA 6.0 SP13.01and let all my monitoring of alarms go through its checks. After ten minutes or so I get this message.

Microsoft Visual C++ Runtime Library
Runtime Error!
Program:...rogram Files (x86)\Avaya\Site Administration\bin\ASA.exe
abnormal program termination

[mlombardi1]

What's your OS?

[regan16]

I have the same issue on Windows 7 (same version and SP)

[nasca1]

This happened to me in duplex CM installation after interchange. When prompted to update rsa key fingerprint, ASA crashed. Solution was to remove affected host with fingerprint completely from know_hosts located in C:\Documents and Settings\user\Application Data\Avaya\Site Administration\user