Pushing One X Agent(A few questions.

[jw019552]

I am looking to push One X Agent to associates laptops to help with the migration from IP Agent to One X. I was reading in the installation manual and found the instructions, but now I have questions.

How can I make it so that the end user won't have to setup anything other than their extension/agent ID and the password? So I am wanting to make sure all the dialing rules, and directory, etc are set correctly? What file am I looking to package with it?

Thanks in advance.

[aa1]

Pushing One X Agent

Version 2.0
Administration and configuration of Avaya one-X Agent using XML
http://support.avaya.com/css/P8/documents/100069931 - Page 22

Version 2.5
http://support.avaya.com/css/P8/documents/100141166 - Page 21 and page 26

Avaya strongly recommends that administrators do not attempt to edit or add XML configuration files in the default startup files in the Program folder or in user Application Data. However, administrators who are familiar with XML, XML editing and, XSD definitions can edit these files.
Avaya further recommends Central Management administrators to initialize, deploy, and manage configurations for multiple users. Central Management requires no special XML transform. It provides life-cycle management of user configurations, support for hot-desking, and the security of Active Directory user authentication.
Administrators can use this information to configure Avaya one-X Agent for large number of agents and in contact centers handling a variety of portfolios. This information helps to minimize the efforts of creating profiles individually and also optimizes the installation and configuration for Avaya one-X Agent administrators.

You may also look into Administering Avaya one-X® Agent with Central Management

http://support.avaya.com/css/P8/documents/100141197

Hope these help
Arbi

[jw019552]

The aforementioned XSD files can be downloaded from http://support.avaya.com.

That is from page 24 of the doc. Where can I download the XML/XSD files from on Avaya's site? Is there any better information on how to setup these files as well as package them with the MSI file?

[jw019552]

Do you have any other information?

[nmcguffe]

I found the files on the support.avaya.com. Log in and search under Downloads for AVAYA one-X Agent 2.5. Here's the title and file name.
Avaya one-X® Agent 2.5 SP2 XSDs
File name - OneXAgentXSD2.5.20020.0.zip