Can anyone tell me what needs to be done to make certain the PBX rolls-over to AUDIX.

[bruce13]

Can anyone tell me what needs to be done to make certain the PBX rolls-over to AUDIX.

The user can recevie phone calls, and the user has a voice mail account setup. It just does not roll-over from the Definity (PBX) to Intruity (AUDIX).

Any help here would be apprciated.

Thanks

[rbrookes]

not sure of your exact equipment - but this might help - https://downloads.avaya.com/css/P8/documents/003692593

[aschuyler]

You just need to make sure that the "coverage path" on the station form for the user is set to one that points to the Audix hunt group.