messaging issue

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  • los300
    Member
    • Mar 2012
    • 4
    #1

    messaging issue

    i get this message when try to delete a mail box
    Administration System Error
    Sorry, the following error has occurred:
    Can't call method "attributes" on an undefined value at /html/base/perl_lib/MC/Messaging.pm line 700.
    Tags: None
  • aschuyler
    Hot Shot
    .
    • Nov 2012
    • 13
    #2
    What software platfrom and version are you using as a solution. Avaya supports many messaging platforms.

    Comment

    • los300
      Member
      • Mar 2012
      • 4
      #3
      swver5.2.1-13.0Avaya Communication Manager Messaging (CMM) - Versioning Package

      Comment

      • los300
        Member
        • Mar 2012
        • 4
        #4
        13.017-00.00.003Messaging Platform CHIA Set

        Comment

        • aschuyler
          Hot Shot
          .
          • Nov 2012
          • 13
          #5
          I'd open up a service request on https://support.avaya.com for this one. It does look like there is a solution for this via SOLN148405, but it requires root level access and downtime. You may have some issues with the database being out of syncronization.

          Comment

          • queen10
            Aspiring Member
            • Dec 2013
            • 2
            #6
            Message light

            I have a message light on one of the phones that won't go out and I have checked all of the messages.

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