Play different messages for invalid dtmf and speech inputs

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  • vlaksh
    Aspiring Member
    • Dec 2013
    • 1

    Play different messages for invalid dtmf and speech inputs

    Hi ,

    Is it possible to play different retry messages for invalid inputs using dtmf and Voice recognition?

    Scenario: It prompts the user to say yes or press 1. If the user enters other than 1 then it should play "sorry please press valid number". If the user says some thing with low confidence it should play "I think you said".
  • aschuyler
    Hot Shot
    .
    • Nov 2012
    • 13

    #2
    Hi vlaksh, which messaging product are you referring to?

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