J series handset

[smorja]

Hi all,

Hoping someone can help.

We have IPO v10.1 and I've just recently purchased a few J series handsets to test. Previously we were using the 4610/4620 and 9620L handsets.

I have a J139 which just won't allow me to log in. Even though I put in the correct details. Has anyone come across this or know how to fix?

Any help will be appreciated.

Many Thanks
Shreena

[gwebster]

You need to be on 11.0.1 or later to use the J139.

[smorja]

Thank you.

I assumed that as I managed to get the J169 and J179 working i'd be able to get this one working too.

Thank you for your help.