IPO 500V2 system reboot when update by Configuration Web Service

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  • chu43
    Aspiring Member
    • Jul 2019
    • 1

    IPO 500V2 system reboot when update by Configuration Web Service

    Faced a problem on IPO system reboot when update the user and group by Configuration Web Service

    IPO 500V2 version is 11.0.4.0.0 Build 74.

    In System Status Application receive
    <DSI Exception> addr=00000008 d=5 pc=f0617e70 stack=f0617e14 f06d6e48 f076f960 f0255b14 f0255ac8

    System Mon
    12:26:24 71189mS PRN: +++ START OF ALARM LOG DUMP +++
    12:26:24 71189mS PRN: ALARM: 12/08/2019 12:24:33 IP 500 V2 11.0.4.0.0 build 74 <DSI Exception

    Other system reboot System Status Application log
    <TLB Data Load Error> addr00000008 d=5 pc=f0617e70 stack=f0617e14 f06d6e48 f076f960 f0255b14 f0255ac8

    Anyone have idea on the reason why the system reboot?

    Thank you
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