Hello, I have an IpOffice 11.1.0SP2 and I am trying to dial a contact from the System Directory through a short code speed dial. the short code is * 40N and feature speed dial.
In the J179 hardphone we have put a button programming with dial: * 40 plus the position of the contact in the System Directory. This is not working for us. Directly the phone sends to the operator * 40500.
If from the Avaya IX workplace we manually dial * 40500 it works correctly. If we do it from J179 it doesn't work.
Do you know what it can be?
Thank you very much
Feliciano
In the J179 hardphone we have put a button programming with dial: * 40 plus the position of the contact in the System Directory. This is not working for us. Directly the phone sends to the operator * 40500.
If from the Avaya IX workplace we manually dial * 40500 it works correctly. If we do it from J179 it doesn't work.
Do you know what it can be?
Thank you very much
Feliciano
