Partner r7

[propaniac]

I have a avaya partner system r7 and i reset the password to the system thru the software, but we had a power an outage and i am locked out!

I have a hyperterminal session going to the box istelf and have a login prompt but nothing seems to work? old password, new password... nothing? Any one could PM me and help me with the it would be greatly appreciated... thanks!

[spadmanabhan]

Partner r7

You will need to work with an agent by opening a Service Request. Accessing a Partner ACS requires software not Hyper-terminal.”

Thank You

[pdgavin]

Partner r7

You can try calling Avaya Support and they should be able to help you reset the password.

[daytod]

Or you could just reset the password through the phoneset on x10 or x11.