call on hold reminder 9620

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  • isingrini
    Aspiring Member
    • Mar 2012
    • 1

    call on hold reminder 9620

    hi guys,
    is there anyone able to help me with this question.
    how to modify" hold return timer" also called "Hold reminder" on a 9620 set ?

    Facts:
    9620 installed on anIPOffice
    Multiple call apperence key
    9620 telephone set used as Attendant.
    9620 is putting call on Hold.
    After 15 sec, call is ringing again to remind the hold Call.

    expected result :
    Being able to increase timer duration up to 60 secondes

    thanks
  • fjaquet
    Member
    • Mar 2012
    • 5

    #2
    Hi,

    On IP500 Manager, go to:
    "System" - "Telephony" and change the "Hold Timeout (secs)" value.

    Avaya ACSS SME - ACIS SME

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