Avaya One-x mobile preferred for IPO (IPhone)

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  • ?????9
    Aspiring Member
    • Sep 2012
    • 1

    Avaya One-x mobile preferred for IPO (IPhone)

    Hello!
    I have problems at connection of the IPhone to One-x by means of the Avaya One-x mobile preferred for IPO program. Phone on Android incorporated normally. Somebody can prompt a solution?
    IPOFFICE500: 8.1
    POWER USER
    One-X: 8.1.76.80
    IOS: 5.1.1
    Avaya One-x mobile preferred for IPO: 1.0.1
  • pdgavin
    Guru
    .
    • Aug 2010
    • 167

    #2
    Avaya One-x mobile preferred for IPO (IPhone)

    Have you gone through all the steps in the Administration Manual?

    Can you get it to work using WiFi first before you try on the Wireless data network?

    Pete

    Comment

    • clishman
      Brainiac
      • Oct 2012
      • 53

      #3
      Same Problem

      I have a couple of sites (including our own) that have the same problem.

      Flare, One-X on Android and the Desktop Assistant all work fine but One-X on IOS just doesn't start. We just get a spinning logo.

      If I enter the incorrect password I get and error but when it's correct I just get the IOS spinning.

      I've also tried the update from the end of September and just tried the Feature Pack and it's always the same.

      I've also tried it on a UC Card and the Application serve and it's still the same.

      Any suggestion would be great, Thanks

      Comment

      • phill73
        Aspiring Member
        • Dec 2012
        • 1

        #4
        Put you FQDN in the XMPP server field. worked for me.

        Comment

        • furrerm
          Guru
          .
          • Nov 2010
          • 196

          #5
          Originally posted by clishman View Post
          I have a couple of sites (including our own) that have the same problem.

          Flare, One-X on Android and the Desktop Assistant all work fine but One-X on IOS just doesn't start. We just get a spinning logo.

          If I enter the incorrect password I get and error but when it's correct I just get the IOS spinning.

          I've also tried the update from the end of September and just tried the Feature Pack and it's always the same.

          I've also tried it on a UC Card and the Application serve and it's still the same.

          Any suggestion would be great, Thanks
          Does your user name have spaces in it?

          Comment

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