Avaya phone expansion modules

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  • agraw1
    Aspiring Member
    • Jan 2013
    • 2

    Avaya phone expansion modules

    Do the 9641G phones support the SBM24 modules? I know the 9640 does but that is a considerably older phone with lesser features.

    If the 9641g doesn't support it is there a newer one that does?
  • pdgavin
    Guru
    .
    • Aug 2010
    • 167

    #2
    Avaya phone expansion modules

    I can not answer for the Aura/CM but for the IP Office the SBM24 is only supported on the following phones:

    SMB24

    The maximum number of button module buttons supported, of any type, on a single system is 1024.
    This button module is supported with 9630G, 9640, 9640g, 9650 and 9650C telephones. Up to 3 SMB24 modules can be attached to any one phone. For additional limitations see Phone Add-Ons.
    The Class requirement of PoE powered phones may be increased if the phone is used with additional equipment such as a button module.

    The proper button module for the 9641G is the BM12:

    BM12: +24(Max 3 per phone, 32 per system.)
    Add-on for 9508, 9608, 9611 and 9641 phones. Provides 12 buttons assignable in 2 pages for 24 features. When used with a 9508, power must be supplied to the phone using an inline power module such as the 1151C or equivalent.

    Pete

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    • agraw1
      Aspiring Member
      • Jan 2013
      • 2

      #3
      I thought it is possible to use a BCM24 with a 9641g in the Avaya CCM Enterprise?

      Comment

      • pdgavin
        Guru
        .
        • Aug 2010
        • 167

        #4
        Avaya phone expansion modules

        You're in the wrong forum:

        Small and Medium Business Communications

        As I mentioned this forum is for the IP Office and other SME products the the Aura.

        Pete

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