Hi,
I have recently purchased a secondhand Avaya IP403 office with an IP400 phone and digital terminal add-on for my small business. I have downloaded Avaya IP office and connected the PC directly to the unit with a cat5e patch lead. But I am failing to get the two to communicate. I have also tried connecting via USB to no avail. Ideally I would like to reset or reconfigure the system as it still has the last companies settings on it. I am a fully qualified electrician but a relative novice when it comes to IT (especially phone systems!).
Is this something I can do myself or will I have to source outside help?
I have recently purchased a secondhand Avaya IP403 office with an IP400 phone and digital terminal add-on for my small business. I have downloaded Avaya IP office and connected the PC directly to the unit with a cat5e patch lead. But I am failing to get the two to communicate. I have also tried connecting via USB to no avail. Ideally I would like to reset or reconfigure the system as it still has the last companies settings on it. I am a fully qualified electrician but a relative novice when it comes to IT (especially phone systems!).
Is this something I can do myself or will I have to source outside help?
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