Random reboots when merging

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  • steve69
    Aspiring Member
    • Mar 2013
    • 1

    Random reboots when merging

    I am experiencing an issue with our IP Office 7.0(27)

    When making a change to an extension, the following sections were modifed:
    Extn > Caller Display Type
    Analogue > Equipment Classification

    This was then saved as a 'Merge' however, the Audit Trail indicates the AccessType was 'Write With Immediate Reboot'

    The system then rebooted as AccessType 'Warm Start'

    More changes were made to the Incoming Call Route and saved as a merge with no issue.

    Then I logged back in and remade the changes the reboot before, and saved as merge again, but the system rebooted once more.

    Is this a known issue when changing those settings?

    If anyone needs more information, I would be happy to provide it.

    Thank you.
  • pdgavin
    Guru
    .
    • Aug 2010
    • 167

    #2
    Random reboots when merging

    Take a look at this table:



    Notice that only the following in the Extension form are mergable:

    *4 - 4.1+ | Extension
    Base Extension and Disable Speakerphone are mergeable.

    Anything else on that form would require a reboot and that would include the display type.

    Pete

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