Dial 9 before entering the required number

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  • ali85
    Aspiring Member
    • Aug 2013
    • 1

    Dial 9 before entering the required number

    Hi ,
    can some one help me in this ?

    i want to force the employees to press ( 9 ) before calling numbers outside the office .

    where should i configure that ?

    also i created user rights and its not working properly.


    Thanks
  • pdgavin
    Guru
    .
    • Aug 2010
    • 167

    #2
    Dial 9 before entering the required number

    If you are doing this for all users you would probably want to make it a System Short code. You would probably want to get rid of the system short code ?/./dial otherwise this will cancel out the requirement for 9N short code.

    Sorry to hear you are having problems getting user rights working.

    Pete G.

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    • alestra2012
      Aspiring Member
      • Jul 2013
      • 1

      #3
      i had the same problem like you

      firstable you should have a short code

      9N
      dial
      N
      line: ARS_1

      then use a ARS and called ARS_1

      inte ARS _1 active the checkbox second dial
      and use for example a dial plan if i want to ave an international call ( from mexico to EUA )

      001XXXXXXXXXX
      dial
      001N
      line:0 = the line in ur E1 if is ur case

      then go to user rights , / user rights membership / and check the station

      and make a test. then add the others if this works

      if ur need more help send me a email and i send u screens about it , i had the same problem and i resolved it
      Last edited by rbrookes; 11-11-2013, 05:57 AM.

      Comment

      • imran7
        Aspiring Member
        • Oct 2013
        • 1

        #4
        I want your hlep

        I have ip office with updated 8.1 (43) and i simply want to block national and international calls. i means to say want to block 0 and 00 , but i have set prefix for outgoing call is 9 and then external call.Would you like to send me the screen short how to set if within ip office in the system or per user extension.Thanks


        if you send on my email, [email protected]

        Comment

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