backup BCM50e

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  • vicm
    Aspiring Member
    • Aug 2013
    • 2

    backup BCM50e

    BCM50e v1.00.2.04.g
    Element Manager 62.0.0
    If you try to perform a backup, after about 5 minutes I get an error, lost contact with the station "The device connection has been lost" and then hangs indefinitely window "Call Detail Recording: Gathering data".
    After the forced closure of Element Manager, retry backup immediately gives the error "Device component is restarting. Please wait 5 minutes and try again"
    After this only helps restart the station. If you try to make a backup after restart all over again.
    The logs says that the CPU load exceeds 98%

    How to solve the problem?
  • clary
    Member
    • Apr 2011
    • 3

    #2
    Do you have the latest patches installed on this system

    Comment

    • vicm
      Aspiring Member
      • Aug 2013
      • 2

      #3
      patches have not helped

      Comment

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