AVAYA IP Office TAPI communicate with ASP.net solution

[hasna]

Hello,

I stand in a project for the implementation of a CRM, it must be connect with AVAYA IP Office, the objective is to recover in each call number of the caller, the city and country for reuse in the call processing on the application in asp.net

then I have no idea how I can solve this interconnection:
- T Is it possible to call the CRM asp.net when the call is received on a post of adviser and move information from call parameter for reuse on the CRM interface?
- Or Is I can get info directly from the SQL database in this case px how I manage user sessions especially since we can have multiple calls at once

BR

[nash]

Hi - based on the type of questions you are posting, you will benefit from visiting our devconnect portal:

www.avaya.com/devconnect


This is where all development questions, support and compliance testing are done! Go and register with them today.

Hope this helps you get to an answer.

Thanks
Andy

[hasna]

Thnks

Thank you Andy , I posted the same question on the forum