We have a user that isn't in the dial by name directory and I have no idea why - can someone please help?
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Make sure you have done all the pre-requisites for it to work - see this link:
Dial by Name
Using the Dial by Name action, callers can indicate the user or group that they require by dialing the name on their telephone keypad and then making a selection from the matches found.
Kirk
WK ‘Kirk’ Kirk | Technical Support Engineer| ATAC TechniCenter – SME Pre-Sales Support
Westminster, CO 80234 | Voice: 1-888-297-4700 | [email protected]
Use this link for the current IPO Matrix:
https://avaya.my.salesforce.com/sfc/servlet.shepherd/document/download/06930000001zd3vAAA
Click here for – IP Office Knowledge Base
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To Contact the TechniCenter call 1.888.297.4700 or 720.444.7700 or e-mail [email protected] with the product in the subject line. -
Thanks Kirk - that helps!Comment
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