short code assistance for caller ID

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  • shoski
    Aspiring Member
    • Feb 2014
    • 2

    short code assistance for caller ID

    Hi there,

    Im a novice at phone systems, we have Ip Office R8 here and use a brigate GSM for routing calls to mobiles.

    I currently have a shortcode routing all mobile calls out through the GSM but they send no caller ID

    like this

    04XXXXXXXX
    Dial
    .
    linegroup:mobile ARS

    The ARS is setup with the short code

    4XXXXXXXX
    Dial
    .
    linegroup:4 (mobile line group)


    I have tried a number of combinations I have seen here to make these calls send either the system caller id or the extensions caller id without success.

    If someone could assitst I would really appreciate it.

    thanks
  • furrerm
    Guru
    .
    • Nov 2010
    • 196

    #2
    The provider would have to allow you to send and/or manipulate Caller ID. Even on a PRI this would be the case. I dont know it=f the Cell companies can do this, my guess is not....

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