Changing text to speech language

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  • ggilso
    Hot Shot
    • Jan 2014
    • 14

    Changing text to speech language

    Hi
    I have some issues trying to change VoiceMail Pro text to speech.
    I tried to change windows TTS on the server where my VoiceMail Pro Client and IPOffice are installed. I guess I'm doing it wrong because nothing's working.
  • nash
    Brainiac
    .
    • May 2010
    • 82

    #2
    Hi - have you looked at this document on the Avaya Knowledge Base:

    http://marketingtools.avaya.com/know..._to_speech.htm

    This will hopefully get you sorted.
    Andrew Nash | Global SMB Services Leader | Global Support Services | Avaya |

    Comment

    • ggilso
      Hot Shot
      • Jan 2014
      • 14

      #3
      Yes I already read it, I guess I'm missing something

      Comment

      • nash
        Brainiac
        .
        • May 2010
        • 82

        #4
        And you have the correct level of licences:

        Advanced Edition or VMPro TTS (Generic) license

        And they show Valid?

        Also, check the Windows Audio service is Started, make sure that you start the service and set the Startup Type to Automatic.
        Andrew Nash | Global SMB Services Leader | Global Support Services | Avaya |

        Comment

        • ggilso
          Hot Shot
          • Jan 2014
          • 14

          #5
          The audio is ok, I can ear the TTS voice in english, but never in french. Even after changing it.
          How can I check my license? I'm novice

          I just found out that there is another serverhere, with VoiceMail Pro Server (and not client) that's running a linux OS. I should change the TTS in this server instead of the IPOffice/VMPro Client server?

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