the phone restarts

[melazz]

1608i of phones restarts each time ????

[huangh]

what's the fw version ? is it rolling reboot or what ?

[elazz]

Problem With IP Office 500 V2

Hi

I Have IP office 500 V2 (Version 8.1 (69)

1608i and 1616 phones restarts each time !!!!

[nash]

So, the phones would restart if they lose connection to the IP Office after a period of time (3 keepalive messages, I think). Have you verified if the LAN connection is ok when the phones reboot?

[gwebster]

Are you affected by https://downloads.avaya.com/css/P8/documents/100178436 ?

[elazz]

Yes I Verified the LAN connection ,works very well I think the problem comes from the IP Office, but I do not know how to solve,