Avaya Workplace: multi call management

[benatr]

We need to know if Avaya Workplace can receive multiple calls, like Avaya digital/IP phones,. For example with multiple incoming calls we need to answer one, put it on hold to answer another...
Is this feature possible with Workplace? Have you been able to test it?
Thank you in advance.

[avc926114580214]

Yes, Avaya Workplace does support multiple call handling, similar to digital/IP phones. You can answer one call, place it on hold, and take another it depends on how the call control is configured on the system side (like CM or IP Office).

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