Smdr output does not show auth code

[bmurin]

SMDR output on IP Office R9.1.0.0 build 437 show user name instead of authorization code used. How do I make the output to show the auth code? The position that usually carry the auth code used now carries digit 1 and not the auth code.

[betsor]

Hey,

IIRC the account code should be in position 8.

Do you have an example smdr entry?

[bmurin]

Yes I do but I dont see how to attach here.

[oiduran]

Trace SMDR SysMON

Dear, go to sys monitor and enable filters CDR. I attach the image

[bmurin]

Thanks for that reply.

Is this for monitoring only or it sets the smdr output to show auth code always?

[fwilkepcs]

It's only for monitoring to check if you will find the auth code there.

[bmurin]

Authorization codes are not showing on monitor. Only the name of the user for the authorization code is showing.

How do I make the IP Office to output the authorization codes.

[vliegj]

since 9.1 authorizations codes has been disabled in the smdr oputput

[omarcamacho7]

there is a way

Lets say I create an auth code 1234, I would create a user using the extension number 81234 and in the short code tab, i would do my dial plan there.
Once that is done, you can see in the SMDR that the code 81234 has made a call. Thats the work around.