IPO SE primary server freezing

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  • bmurin
    Whiz
    • Jul 2014
    • 31
    #1

    IPO SE primary server freezing

    Hi all.

    I have a server edition primary server linux based that stops responding.
    If you press any button on all the IP phones they don’t respond. You won’t make or receive calls. IP Office Manager will not be able to reboot the server or change any configuration.
    When I SSH into the server there is an error ‘Cannot allocate memory”. Logging in via the command line takes many attempts. This has occurred many times and usually resolved by rebooting.

    How can this be fixed?
    Tags: None
  • havel3
    Guru
    • Nov 2012
    • 148
    #2
    Youre answer is on Tek-Tips

    Comment

    • bmurin
      Whiz
      • Jul 2014
      • 31
      #3
      Thanks will do as advised and give feedback.

      Comment

      • bennylu
        Genius
        • Mar 2011
        • 221
        #4
        Had a similar issue a few months ago after upgraded to V9.1. Later Avaya support said the issue may come from onex but I had already downgraded the system to 9.0.

        Comment

        • bmurin
          Whiz
          • Jul 2014
          • 31
          #5
          Good to hear from you. What exactly about onex?

          Comment

          • bennylu
            Genius
            • Mar 2011
            • 221
            #6
            Onex is on the primary server and the support said it may have connection error to some expansions. The response was too late and I had already downgraded the system so there has no way to prove or test it.

            Comment

            • bmurin
              Whiz
              • Jul 2014
              • 31
              #7
              Noted. Thank you.

              Comment

              • kirchenlo
                Guru
                • Nov 2010
                • 195
                #8
                I had a similar issue on 9.1 SE. I had the need for SQL on VoiceMailPro so I swap it to Windows Servers, afterwards the Primary was rebooting occasionally. I received a fix from Avaya for it.

                Comment

                • fwilkepcs
                  Genius
                  • Nov 2013
                  • 360
                  #9
                  Does Windows VMPro work with ServerEdition? I didn't test that so far.

                  Comment

                  • kirchenlo
                    Guru
                    • Nov 2010
                    • 195
                    #10
                    Hello fwilkepcs,

                    it works, as you need to move it to windows if your customer wnats to use the SQL building blocks in the application builder. It works perfectly as it works with the application server.

                    Regards,

                    Lothar

                    Comment

                    • bmurin
                      Whiz
                      • Jul 2014
                      • 31
                      #11
                      Indeed Onex portal on the primary server was causing the freezing. I have many expansion systems and most of them are usually down especially after hours due to power cuts.
                      I have noticed that when most expansion systems were unreachable Onex had errors and hence the freezing.
                      After stopping its services the server never froze again.
                      I would like to start Onex again and fix such that it does not cause the freezing.
                      What will be the fix? I have tried deleting the expansion systems from the providers on Onex but they keep coming back.

                      Comment

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