How to line Panasonic Extension to Avaya IP Office?

[lau56]

Hi All,

Please help me on this problem.
My customer using Avaya IP Office & Panasonic Analog Phone system,

He want to line both can call each other,

Avaya provided 2 analog Extension, e.g 209 & 210, connected to Panasonic Phone system.

When Panasonic programed their Phone CO button (Avaya analog Extension 209 & 210) on his phone, can press the CO button then call Avaya Extension 200,201,202,203,204......).

Panasonic provided 2 Analog Extension to Avaya IP Office,

But Avaya IP office without any phone with CO button to pick the Panasonic Extension.

Avaya use the card is 700504556 card, port 11 & 12.

Whether anyone have done the setup before?

Thanks
Edward Lau

[kirchenlo]

Connect the analogue user formt he panasonic to the CO ports on the IP Office, in your case the Avaya IP500 Combination Card w/4 Analog Trunks V2 (700504556). Use the mentioned ports below 11 & 12.

The locate these ports within the Avaya IP Office Manager. Normaly they (if you have onyl one Combo Card) should be line 3 & 4. Put these lines into the same Incoming/Outgoing Group ID.

Now create a dial shortcode which uses thes lines (Group ID's) to route the call to the Panasonic PBX.

[havel3]

Make sure both analog trunks have the same unique outgoing line ID, eg 900
Now if the phones on the Panasonic are numbered lets say 300 upto 399 then create a system shortcode SC=3XX TN=3N Action = Dial Line ID=900
Now you can dial any extension on the Panasonic.
Depending on the type Panasonic you can do the same on the panasonic.