Changing control unit

[claud4]

Hi

We have changed main IP office unit after crash , and put same SD card on another unit .
Old unit was version 6.5 and new one is 9.0

Everything is working fine , but when I open configuration everything is locked and I cant change anything .

A screenshot attached .

Can anyone help .

Claudion

[fwilkepcs]

Try to reset you security settings. Look at the title bar of your Manager window. You see that your Administrator user is not linked with the Administrator role but "Unknown"

[havel3]

If it is not the security then you have a older manager, the 6.0 manager displays version 8.0.

[claud4]

Thanks .
I will try it .

Claudion.com

[claud4]

Thanks , it worked after security settings reset . See the details here . http://htsqatar.com/avaya-ip-office-...ration-locked/