One-X You have been logged out because the phone system became unavailable.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • kmendez
    Member
    • Oct 2015
    • 5

    One-X You have been logged out because the phone system became unavailable.

    Configuring a new system that has 53 users of which 26 do not have a physical phone (remote sales people). All of the remote users want to use the One-X mobile for IPO mobile app as well as the One-X portal. Anytime that I log in to One-X with a user that does not have a physical phone, I get kicked out almost immediately and receive the message "You have been logged out because the phone system became unavailable." I do not have this issue with users that have a physical phone. I am running IP Office 9.1.4.137 and One-X 9.1.4.0
    Last edited by kmendez; 10-19-2015, 06:40 AM.
  • kmendez
    Member
    • Oct 2015
    • 5

    #2
    Bump

    Still having this issue, anyone have a suggestion??

    Comment

    • kmendez
      Member
      • Oct 2015
      • 5

      #3
      Problem solved, I needed to make sure that the external users had had the Mobility Features under the mobility tab checked as well as the "Twin When Logged Out" and "One-X Mobile Client" boxes checked.

      Comment

      Loading