New Install Database Collection Form

[dgilmo]

Does anyone know if Avaya has an IP Office new deployment database collection form that can be populated with users, hunt groups, lines, etc...? I have been searching high and low and have found nothing. It would be really awesome if there was a form that once filled out could generate a .cfg file to send to the IP Office... but I think that might just be wishful thinking.

[thiel2]

(Not my site)

http://www.redtelone.com/ipohelp/freefiles/Pre-install%20Workbook%20IPO.xls

This Excel workbook is a few years old, I've updated it a lot for my own use. It won't create a configuration, but look into the workbook for hidden tabs. If you know how to export the configuration as a csv file, you can use the hidden pages to modify the export and re-import.

[markgallagher]

If you have installed IP Office Manager on a PC, look in the install directory (usually c:\Program Files (x86)\Avaya\IP Office\Manager) for the file 'IP Office User CSV Configurator.xlsm".

Don't ignore Manager itself. The offline configuration options allow you to create a config that matches the hardware that will be in the customer system and then add and configure user, groups, etc all using a config file on your PC which can then be sent to the real system on install day.

[dgilmo]

Thank you

Thank you for the tip... I guess what i'm looking for is something more customer friendly that they can fill out with their specific details and submit to us.

[huntertech]

Using manager, Use the export feature and save the file into Excel
Delete the current data but keep the column headings
Send that to your customer as a template.
They can return the temple to you and you can import it OR
Create a user account (in security of course) and limit the customer

[markgallagher]

The customer friendly version is the one where you talk to them and take notes. Find out how they work/want to work. Asking them to go beyond keying a list of user names and external directory numbers is you trying to make them do your job - which leads to a bad install as they aren't knowledgeable about PBXs and you made no effort to learn about how they use their telephones.