I use IPO 500 V2, R8.0, VMpro and CTI pro integration. I can transfer caller pin from VMPro (transfer modul) - Source of transfer (displayed on phone) to tapi driver which is also seen on the agent phone. Can it be configured that the pin (sensitive custom information) not be seen on the agent phone and be seen to tapi driver?
Thanks in advance,
Slobodan
Thanks in advance,
Slobodan