One-X mobile - VoIP partical connected

[gsanadze]

I have release 10 in the lab, both Android and IPhone One-X Mobile Preferred for IPO registered, but status indicator is "yellow" - the message is "Partial VoIP connection".
What is the most common reason for that? Is there any basic workaround?

[markgallagher]

If you really have IP Office Release 10 then you should be asking this in the support forum for that software's Beta trials.

[gsanadze]

One-X Mobile client logs to One-Portal - Instance Message and Presence work. But One-X Mobile client can not make any voice call - it is partially connected, not registered in IP Office.

I suspect that One-X portal sends incorrect information to One-X Mobile client to be used for registration to IP Office.

My question is - is there any way to see in settings of One-X portal what information will be sent to One-X Mobile client during registration?

[markgallagher]

Again. IP Office Release 10 is in Beta trial at the moment. Please report issues to the trial support team - either directly or through their support forum.

[rdagur]

hi its nice you use release 10.
check in IPO ---system ----lan---voip----domain name field (use lan ip or fqdn).

chek---sip registrar and sip ext enable.

[gsanadze]

resolved

Thanks to everybody who replied. The issue has been resolved - I had SIP Domain field blank. As soon as I filled this field with FQDN, the client has registered.