Disable Audible Alert PickUp group

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  • sonbarse
    Member
    • Aug 2014
    • 6

    Disable Audible Alert PickUp group

    Friends.

    I have one Pick up group whose members are Avaya H323 phone & Avaya SIP phones. Whenever a call hits the H323 Avaya phones members see only Visual Alert for Call Pickup but the Avaya SIP members have Audible & Visual Alert both.

    I need to DISABLE the audible alert for the Avaya SIP members in the pickup group.
    Please advise with your expert comment.
    Avaya CM6.3.x & Avaya SM 6.3.X
    Avaya Phone model 96XX

    Thanks & Regards.
  • weiss1
    Genius
    • Aug 2010
    • 335

    #2
    Ask the same question in the ACM forum.
    This SMB, i.e. IP Office

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