Friends.
I have one Pick up group whose members are Avaya H323 phone & Avaya SIP phones. Whenever a call hits the H323 Avaya phones members see only Visual Alert for Call Pickup but the Avaya SIP members have Audible & Visual Alert both.
I need to DISABLE the audible alert for the Avaya SIP members in the pickup group.
Please advise with your expert comment.
Avaya CM6.3.x & Avaya SM 6.3.X
Avaya Phone model 96XX
Thanks & Regards.
I have one Pick up group whose members are Avaya H323 phone & Avaya SIP phones. Whenever a call hits the H323 Avaya phones members see only Visual Alert for Call Pickup but the Avaya SIP members have Audible & Visual Alert both.
I need to DISABLE the audible alert for the Avaya SIP members in the pickup group.
Please advise with your expert comment.
Avaya CM6.3.x & Avaya SM 6.3.X
Avaya Phone model 96XX
Thanks & Regards.
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