Avaya IPO 500v2 Site A and Site B SIP trunk issue

[hussa89]

Hi All
I am trying to connect Two Avaya IP office 500v2 Control Unit through SIP trunk. Avaya IP office release at Site A is 7.0 (36) and at Site B is 9.1.600.153. SIP trunk is idle on release Site A and B. But as soon as I dial Site A Ext from Site B SIP trunk goes out of service. Below are SysMon traces. Based on below trace I appreciate if you can suggest any possible solution. Let me know if you need further information

13:21:17 7371188mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: TimerExpired cause=CMTCDelayedProcessing
13:21:17 7371188mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: LOOKUP CALL ROUTE: GID=0 type=100 called_party=101 sub= calling=500 calling_sub= dir=out complete=0 ses=0
13:21:17 7371188mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: ADD TARGET (N): number=101 type=100 depth=1 nobar=1 setorig=1 ses=0
13:21:19 7373877mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,500: Digit Key Pressed #
13:21:19 7373878mS CMExtnRx: v=500, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1085 in=0
Called[#] Type=Default (100) Reason=CMDRdirect Keypad[#]
13:21:19 7373878mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: LOOKUP CALL ROUTE: GID=0 type=100 called_party=101# sub= calling=500 calling_sub= dir=out complete=0 ses=0
13:21:19 7373879mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: ADD TARGET (N): number=101# type=100 depth=1 nobar=1 setorig=1 ses=0
13:21:19 7373879mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: SYS SC: 101# 3 01 sc=type=Dial code=1N;, num=1N"@192.168.42.1" callinfop->sending_complete=0 secondary_dialtone=
13:21:19 7373879mS CMARS: FindActiveARSByGroupID GroupID=40 - Not Found
13:21:19 7373879mS CMLRQ: FindActiveLRQByGroupID GroupID=40 - Not Found
13:21:19 7373880mS CMTARGET: Group Id: 40 has NOT been found in Line: 1
13:21:19 7373880mS CMTARGET: Group Id: 40 has NOT been found in Line: 3
13:21:19 7373880mS CMTARGET: Group Id: 40 has NOT been found in Line: 4
13:21:19 7373880mS Sip: SIP Line (30) NTD profile selected but discovery failed
13:21:19 7373881mS Sip: SIP Line (30) SetTrunkInService 0 (previous: 0, from_reg: 0, response code: 0) begin checks...
13:21:19 7373881mS CMTARGET: Problem with Line Id: 30 - check_DNS 0 OperationalTest: 0, IP address: 192.168.44.51
13:21:19 7373881mS CMTARGET: Group Id: 40 has NOT been found in Line: 2
13:21:19 7373881mS Sip: SIP Line (40) NTD profile selected but discovery failed
13:21:19 7373881mS Sip: SIP Line (40) SetTrunkInService 0 (previous: 0, from_reg: 0, response code: 0) begin checks...
13:21:19 7373882mS CMTARGET: Problem with Line Id: 40 - check_DNS 0 OperationalTest: 0, IP address: 192.168.42.1
13:21:19 7373882mS CMTARGET: DIAL LINE: 36 GROUP = 40 SUCCESS = 00000000
13:21:19 7373882mS CMTARGET: c0a82e0a0000043d 251.1085.0 36 Extn500.0: CancelTimer CMTCDialToneTimeout
13:21:19 7373883mS CMLOGGING: CALL:2016/11/1313:21,00:00:00,000,500,O,101#,101#,Extn500,,,1,, "",0,n/a
13:21:19 7373883mS CD: CALL: 251.1085.0 BState=Idle Cut=0 Music=0.0 Aend="Extn500(500)" (0.0) Bend="" [] (0.0) CalledNum=101# () CallingNum=500 (Extn500) Internal=1 Time=5092 AState=Dialling
13:21:19 7373883mS CD: CALL: 251.1085.0 Deleted
13:21:19 7373883mS CMExtnEvt: Extn500: CALL LOST (CMCauseNoChannel)
13:21:19 7373883mS CMExtnEvt: Extn500: Extn(500) Calling Party Number(500) Type(CMNTypeInternal)
13:21:19 7373884mS CMCallEvt: c0a82e0a0000043d 251.1085.0 -1 Extn500.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
13:21:19 7373884mS CMExtnEvt: v=1 State, new=CMESCompleted old=Dialling,0,0,Extn500
13:21:19 7373885mS CMCallEvt: 0000000000000000 0.1086.0 -1 BaseEP: DELETE CMEndpoint f197cf90 TOTAL NOW=1 CALL_LIST=0
13:21:19 7373885mS CMCallEvt: END CALL:36 (f196e1cc)

[kirchenlo]

Hello,

could you please sent SIP messages traces and information about your setup between the two sites, lien setup, URI setup, ICR setup. I have several IPO's running via SIP trunk between IP Office, ACM and CS1K, so I suppose it is only a setup issue.With the provided information a trouble shooting or suggestion is not possible.

Sorry

[kirchenlo]

I small thing I see, check your short code, it seems there is a digit missing in the IP address.

1N"@192.168.42."

should look like,

1N"@192.168.42.1"