Cannot login to IPO-One x Portal after upgrade

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  • tandrist09
    Member
    • Jun 2015
    • 5
    #1

    Cannot login to IPO-One x Portal after upgrade

    I upgraded the OneX Portal for IPO to version 9.1.9.0 and now I cannot login to the Administrator account on the web portal. It was allowing me to login fine prior to the upgrade, but now nothing? I have rebooted the server. Tomcat is running, openfire is running, the page loads fine, just will not except any login I try.

    How can I get back into the admin part of OneX Portal again?
    Thanks in advance, Tom
    Tags: messaging
  • morri234
    Hot Shot
    • Aug 2015
    • 21
    #2
    Did you upgrade the OneXPortal software when you upgraded the others? Soft-console for instance. My discovery after the upgrade to 9.1 was the web portal for IPOffice had a series of errors after the upgrade and Avaya, so far, has provided no support.

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    • tandrist09
      Member
      • Jun 2015
      • 5
      #3
      Yes, we upgraded our IPO and the OneXPortal to the latest versions. I think I found one problem that I solved with Java, but now tomcat want to redirect to the wrong port 8443, when it was originally configured for 8080. It's not a friendly system!
      Thanks

      Comment

      • morri234
        Hot Shot
        • Aug 2015
        • 21
        #4
        My port is set to 9443.
        Perhaps you could have success trying that.

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