Hi all..
Our customer is using IPO 500v2 R9.1.10 The customer wouldn't like to use a Avaya IPO One-X Mobile as a VOIP Mode. They would want to use their own VPN connection .. The customer is using their VPN. Port forwarding rule has not been done yet. Customer tell all the ports Opened locally.
First Attempt the mobile application is fully connected, a while its become partially connected. we can make a call from it through desk phone (all IPO contact now in the mobile phone), not ringing when receiving and when the caller hang up the calls appears in missed call.
I am testing Avaya One-X mobile with voip on the following scenario:
However voip is not working. When I turn on voip, the Icon on my mobile yellow with an error : The application is operational with the exception of the VoIP feature which is experiencing problems registering with the server. (error 16:0) / or ( error:13)
I have setup and follow Avaya Document and all threats on this fourm:
- VoIP feature will only be available on the application if:
- User license is ‘Power user’
- VoIP is enabled for the user in IPO Manager Done
- G.722 enabled and selected on IP Office in the Codec tab in the System form
- The client supports G.711a/mu, G.722 and G.729A
- Under Menu key->Settings->VoIP Operation Mode choose Wifi only when Mobile Fallback
- Port 5061 is TLS on the IPO option checked.
- I can connect to the one-x portal interface web interface on the computer with this login.
- This is my topology
172.26.0.254 is my ipo 500 box
172.16.0.131 is my one x portal server ( XMPP: AVAYA.KADDB.COM)
LAN >> VOIP : H.323 GateKkeeper Enabal (checked), H.323 Remote Ext Enable (Checked), Auto Create user and Ext Checked.
SIP Trunk Enable, SIP Register Enable, Auto Create Ext/User, SIP Remote Extn Enable. (All is Checked)
Domain Name: AVAYA.KADDB.COM
TLS checked
User >> Power User, Enable One-X Portal Service, Enable Remote Worker, Enable Mobile VOIP Client.
Seeking for your kind response..Thank you..
Our customer is using IPO 500v2 R9.1.10 The customer wouldn't like to use a Avaya IPO One-X Mobile as a VOIP Mode. They would want to use their own VPN connection .. The customer is using their VPN. Port forwarding rule has not been done yet. Customer tell all the ports Opened locally.
First Attempt the mobile application is fully connected, a while its become partially connected. we can make a call from it through desk phone (all IPO contact now in the mobile phone), not ringing when receiving and when the caller hang up the calls appears in missed call.
I am testing Avaya One-X mobile with voip on the following scenario:
However voip is not working. When I turn on voip, the Icon on my mobile yellow with an error : The application is operational with the exception of the VoIP feature which is experiencing problems registering with the server. (error 16:0) / or ( error:13)
I have setup and follow Avaya Document and all threats on this fourm:
- VoIP feature will only be available on the application if:
- User license is ‘Power user’
- VoIP is enabled for the user in IPO Manager Done
- G.722 enabled and selected on IP Office in the Codec tab in the System form
- The client supports G.711a/mu, G.722 and G.729A
- Under Menu key->Settings->VoIP Operation Mode choose Wifi only when Mobile Fallback
- Port 5061 is TLS on the IPO option checked.
- I can connect to the one-x portal interface web interface on the computer with this login.
- This is my topology
172.26.0.254 is my ipo 500 box
172.16.0.131 is my one x portal server ( XMPP: AVAYA.KADDB.COM)
LAN >> VOIP : H.323 GateKkeeper Enabal (checked), H.323 Remote Ext Enable (Checked), Auto Create user and Ext Checked.
SIP Trunk Enable, SIP Register Enable, Auto Create Ext/User, SIP Remote Extn Enable. (All is Checked)
Domain Name: AVAYA.KADDB.COM
TLS checked
User >> Power User, Enable One-X Portal Service, Enable Remote Worker, Enable Mobile VOIP Client.
Seeking for your kind response..Thank you..
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