IPO : Manual Recording via shortcode

[hendersen]

Hi,

I have implement call recording on ip office 500 version 6.1.
if i use button programming as call record, when on call, i push that button,
on display telephone appear record, and the caller party hear warning call will be record.
the recording is success.
but if i use short code like below
*95, callrecord
when on call, i press hold, then press the short code *95, there is nothing happened.
need your advise.
thanks

[wkirk]

Make sure you have the correct short code created - *95 maybe something else in your system.
I tried it on my IP500V1 R7.0.5 and it works fine.

Kirk
W.K. ‘Kirk’ Kirk | Avaya | Technical Support Engineer | ATAC TechniCenter – SME Pre-Sales Support
Highlands Ranch, CO 80129 | Voice: 1-888-297-4700 | [email protected]