Jitter - High random numbers

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  • mlarro
    Member
    • May 2013
    • 4

    Jitter - High random numbers

    We're having random high jitter from IPO to IPO on daily basis in our IP H323 Trunk Ports (1 to 6 times a day). I'd love to get some input from the master minds here and see what we're missing from this case.

    Jitter goes from 500ms to 2,030,830.1ms




    High level description
    2 Locations connected by a dedicated fiber 200Mbps (QinQ), no packet loss, latency less than 2ms and all data/management traffic can only use up to 70% of the raw bandwidth during the day. Very minimal traffic utilization, around 35%.

    HQ
    IPO 500v1 - 9.0.11.0
    Branch Office
    IPO 500v2 - 9.0.11.0

    Settings across both IPOs
    H323 VoIP Trunk
    - IP Office SCN
    - Location: Cloud
    - Call initiation Timeout: 4
    - Codec: G729a, G711 and G723

    LAN1
    - Enable RTCP Mon: Yes
    - Scope: RTP
    - Initial Keepalives: Enabled
    - Timeout: 30




    What already being checked
    - Patched switches and configuration reviewed (HP ProCurve)
    - Verified cabling and ports from and to all devices.
    - DSCP end-to-end (EF46 and binary 101110)
    - CoS end-to-end (QoS 6)
    - Bandwidth and queueing allocation
    - Isolated VLAN
    - No encryption for visibility and troubleshoot
    - Reviewed all Avaya ports (Avaya Port Matrix - https://downloads.avaya.com/css/P8/documents/101008914)
    - Packet capturing showed we're not stripping any packet and calls (G711) have no problems.
    - No other traffic, appliacation or device running on the voice VLAN.

    I would appreciate any thoughs, suggestions or help.
  • markgallagher
    Legend
    .
    • May 2010
    • 613

    #2
    Is anyone actually reporting any audio quality issues?

    Comment

    • mlarro
      Member
      • May 2013
      • 4

      #3
      Hi Mark,
      Thank you for the reply.

      No, no reports of any bad quality but why SS generating those alerts?

      Comment

      • mlombardi1
        Legend
        • Sep 2010
        • 533

        #4
        I'm not sure how truly accurate SS is in regards to VoIP statistics...
        Meridian IT - Senior Engineer

        Comment

        • mlarro
          Member
          • May 2013
          • 4

          #5
          Sorry for the delay.

          Thank you for the reply!

          Comment

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