Doubts about IP Office

[viana1]

Hello to all.

I started a new job some days ago, before that my only experiense with telephony was with Asterisk.

Now I'm training to become an Avaya specialist. I preffer to understand the things step by step.

I have some doubts that I would appreciate some help.

1 - We have really 5 editions of IP Office (basic, essential, preferred, server, select) or we have just basic, preferred, essential, server and select is just an upgrade we can use to server edition?

I mean... I can have, for example, an IP Office Select Edition? And just this?

2 - I read, some time ago, that preferred and essential are 2 licenses. For ex... One-X Portal have a preferred license, right? But what about IP Office? It's a license too?

At Asterisk we have all the functions at once without the need to license anything, so it's difficult at the beggining to adapt to Avaya. But i'm trying...

Thanks for helping.

[rodri1005]

Hi Viana,

I think the better way to find out your doubts is beginning with sales training that is available in Avaya Learning.
I´m used to join all training sessions of products that I need to handle.
Use the following learning path:
APSS-1000 - Midmarket Solutions

https://www.avaya-learning.com/lms/#/training/learning-maps/78

APDS-3770 - Avaya Midmarket Solutions

https://www.avaya-learning.com/lms/#/training/learning-maps/36

Any doubts, feel free to contact me.

[email protected]

[markgallagher]

Easiest way to follow it is to focus on the platforms:

IP500 V2 Platform

1. Basic Edition
Out of the box, an IP500 V2 system will run in IP Office Basic Edition mode without the need for any system license. Basic mode is very very different from all the modes below.

2. Essential Edition
With an Essential Edition license, an IP500 V2 system can be converted to run in Essential Edition mode.

3. Preferred Edition
With an Essential Edition and Preferred Edition license, an IP500 V2 system can be run in Preferred Edition mode.

4. Server Edition/IP Office Select
See below, IP500 V2 unit can be used as expansion systems in a network run by an IP Office Linux platform.


IP Office Linux Platforms (except IP Office Application Server and UCM)

a. Server Edition
With a Server Edition license, the server can run in Server Edition mode. All IP Office servers (Linux and IP500 V2) in the network must also run in Server Edition mode.

b. IP Office Select
With a Select license, the server can run in IP Office Select mode (for some reason the marketing folks don't want it called Select Edition or Server Edition Select). All IP Office servers (Linux and IP500 V2) in the network must also run in IP Office Select mode.


Modes a. and b. are pretty much the same. The main difference is IP Office Select has greater capacity for various features, dual active voicemail server support and more resilicence options.

Modes 2, 3, 4, a and b are sometimes referred to as 'standard mode' systems as they have a lot in common about how they work and what they support unlike Basic Edition.

[viana1]

Hi Rodrigo and markgallagher!

Thanks for all your help.

I try to understand those comments and watch the videos again (and read the PIDs), now I'm understanding the difference between an open source solution and an 'comercial solution'. We have the same hardware ou VM to the same funcionallity, but everything has a license (basically). There will be my start point to understand everything else...


Best regards.

Flávio Viana

[markgallagher]

Open source products are great, in theory, but at the end of the day developers and support teams need to get revenue for their work.