Replacing an SD card, will the users lose their embedded mail greetings and messages?

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  • denni9
    Aspiring Member
    • Jan 2013
    • 1
    #1

    Replacing an SD card, will the users lose their embedded mail greetings and messages?

    I've been asked to replace an IPO SD card to resolve some strange embedded mail issues. I'm just wondering if there is a way to copy the voicemail greetings and saved messages over to the new SD card? I haven't been able to find a procedure for this but if you know how, please let me know.

    Thanks
    Jason
    Tags: None
  • pelle4
    Aspiring Member
    • May 2016
    • 2
    #2
    Embedded voicemail

    You can backup the embedded voicemail files. Make sure to backup your config and do not make any changes to the names of users during the process. The files are not regular .wav format like with VMPRO. To back up embedded voicemail greetings and files, Open manager>Advanced>Embedded File Management>System SD>Dynamic
    then copy the Lvmail & AAG folders and files to your desktop then with the new SD card (assuming already formatted and recreated using Manager) upload them to the same folder areas.

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