delete VMs by IPO manager

[chan333]

Dear expert,

One of our client has more than 120 voice mail and I want to delete it.
May I use manage to delete them or going to the site and use the ip phone to delete it one by one?

[larset]

VM

hi
do you have VMPro on that system??

[chan333]

hi
do you have VMPro on that system??

No, we only have the essential edition

[thiel2]

Use Visual Voicemail - access the mailbox - access the first message - press More - Press Delete repeatedly until all messages are gone - Press Exit


Use a serial cable to the DTE port on the back of the control unit, and follow these directions

https://howtovoip.co.uk/2015/08/12/avaya-ip-office-bulk-remove-voicemail-messages-embedded-voicemail/

Add this NoUser Source Number
PATCHES 0x0020
Reboot the IPO
Use Telnet to the IPO's IP address to run the same commands as yo would via the serial connection