SIEBEL error

[debulois]

Hi there
VERY often I get
Error invoking service EAI Siebel Adapter Method Excecute at step Insert (SBL-BPR-00162)
Am I the only one ?
Fred

[mmmackin]

I have opened an Incident Ticket for you. But we will need some more details to investigate. When are you getting this error? When trying to create a Service Request? Does it occur every time, or only on a particular Sold To?

[virela]

Hi Maggie,

I am also getting the same error. Please check the same.

[mmmackin]

Hi virela,

I am sorry for this inconvenience. The other issue (above) was related to the user's SSO profile, which was then fixed. I tried to look up your account in SSO (our registration database) but I couldn't find anything under this user name. Can you send me a private message with your User ID, so I can investigate further and resolve?

Thanks!