srType is required error message on SR create

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  • werickso
    Hot Shot
    .
    • Jun 2012
    • 15

    srType is required error message on SR create



    We are experiencing intermittent issues with the Service Creation web functionality. Some users are getting a "srType is required" error message when they submit a Service Request. We are working on resolution. If you are receiving this message and are unable to open a web-ticket please phone in the issue to our agents. Contact information can be found at https://support.avaya.com/contact/
    Wendy | Avaya GSS Data Quality and Access| Avaya Client Services
    For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests
    Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!!!
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