Service from Avaya

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  • hall35
    Aspiring Member
    • May 2013
    • 1

    Service from Avaya

    Support on your web site is non existent . Click to chat doesn't work , unable to pull any documentation from the site or software downloads. Have opened tickets on my access on May 8th also opened a SR ticket with not being able to log into a system and request support. To date no reply on any tickets or queries.

    As best I can tell you are making it easy for me to start recommending Cisco system be installed at our locations and removing the 44 Nortel/ Avaya system.

    And that hurts after spending 32 years with Nortel / Avaya to start to recommend Cisco as a better product.
  • nherman
    Whiz
    .
    • May 2012
    • 41

    #2
    James,

    I'd like to help with the issues you are experiencing on our support site and ensure your tickets are being addressed. I will reach out to you via your contact information, you can also reach me at [email protected] or 720-444-3451.

    Natallee

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