I have reviewed your profile and see that your user account is currently not registered against a valid Sold To account with a maintenance contract. In order to download from SFAP, you'll need to associate your user profile against a Sold To.
Here are the instructions:
Login to sso.avaya.com From the Toolbox (below is a screen cap of the toolbox), select “Request User Type.” a) Enter a Sold To location number for your company. b) Click NEXT. Note: This option is only available if you are currently registered with “No Relationship” type specified. In this case, the options to “View/Request Roles” and “Request User Access Type” are disabled until a customer or Partner relationship has been approved. Outcome: A message is displayed stating that the request was sent to an administrator for approval. You will receive an e‐mail once your request has been processed.
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