Unable to use visio stencils

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  • alefeb
    Aspiring Member
    • Apr 2015
    • 1

    Unable to use visio stencils

    Hi,

    It seems that the most of the visio stencils at https://support.avaya.com/helpcenter...97681410857094 fail to properly unzip with windows built-in zip handler, as well as izarc. Specifically, the last two items are what I tried.

    If I try extracting the VSS files from these through 7zip though, everything works fine.

    I just thought I'd point this out...personally I love 7zip, but I was surprised to see these files fail to unpack with windows built-in zip handler, and no mention of any special sort needed on this page.

    If this is reproducible outside of my environment, maybe it would be a good idea to repackage those files with a different compression algorithm?
  • rosen84
    • Nov 2015
    • 1

    #2
    using 7zip did work for me.

    Comment

    • markgallagher
      Legend
      .
      • May 2010
      • 613

      #3
      My Windows reported an error, but when I clicked "Skip" rather than "Try Again" it worked fine.

      I've seen this before with Avaya stuff. Someone in the organization has a Mac and zips things on that using Mac specific file paths, names and properties without realising that it causes problems when unzipping on non-Mac platforms.

      Comment

      • cartw7
        Brainiac
        • Apr 2017
        • 57

        #4
        Thanks for sharing your experience, Mark. This often happens to me as well, it's quite confusing to be honest.

        Comment

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