advantage k175 phone set up

[field5]

looking for administering and setting up phone

[mlombardi1]

https://downloads.avaya.com/css/P8/documents/101061849

[yu205]

Hello.

I purchased k175 IP phone with wireless handset. I did not order power adapter.

when I first try to power on, i sued type-c charger. According to product spec sheet can use standard type-c charger. the phone does not power on, no boot. there is not power button.

I also tried different ethernet cable to ethernet port since the drive support PoE. still no power on, no boot.

how to solve this ?

[markgallagher]

As per the installation and administration document link in the previous post:

"If your network does not support the 802.3at or 802.3af PoE specification, you can use an AC power adapter, which you can order separately."

[yu205]

The user manual says can use standard type-C power. I tried type-c charger and other different power adapter from different electronics, still the device does not power on.

[markgallagher]

Yes and No. The key is "Where on the phone is the USB-C port you are using?".

There have been several generations of K175 phone and only the latest 3rd generation ones can run from USB-C power.

If your K175 is 3rd generation, it will have two USB-C ports, one on the side and one on the back next to the Ethernet ports. It is the USB-C port on the back that can be used to power the phone.

If your K175 doesn't have a USB-C on the back then its either a first generation (a single ethernet port) or second generation (two ethernet ports) model. Both of those have a barrel connector for a 5V power supply adapter).

[yu205]

Hello

its Avaya Vantage K175 with Camera Android Phone 700514685, model Avaya Vantage 11.

its has 1 usb c port next next audio jack, 2 ethernet.

I tried different power adapter from portable hard drive, usb C wall charger from microdot mobile phone . the device does not power on at all. there is not power on button or any control.