9611 and 9641 registers and cycles again

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  • cltyler
    Member
    • Mar 2012
    • 3

    9611 and 9641 registers and cycles again

    Hello, I have a couple phones on loan for test, a 9611 and 9641.

    This is a CM 5.2 and the phones are H.323 protocol.
    This is a static setup on the phone, no DHCP.
    Loaded files from the 96x1-IPT-323-R6_2_0_09-021812.zip

    The phones loaded and upgraded the files. However they show
    registering then come up to a display and re-register again.
    This is a continuous loop.

    The 9611 actually shows three lines with some odd extension "3014" that does not exist. The 9641 just has a mostly blank display with a "Features" button.

    I have tried resetting and clearing the values on the phone as well.

    I'm not doing anything with the 96x1, its avaya default. The 46xx file only has the directory.
  • cltyler
    Member
    • Mar 2012
    • 3

    #2
    I noticed the CM syslogs are showing a denial event 2041 no DSP resource while these phones cycle. I have 9650 phones that work fine with the same manual setup on the phone.

    Comment

    • cltyler
      Member
      • Mar 2012
      • 3

      #3
      Turns out a co-worker changed the network map to another region that doesn't have resources.
      Changed it back and now they register and work fine.

      Comment

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