Dialing 91 gets error tone on 9630SIP

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  • bbcom
    Hot Shot
    • Apr 2012
    • 13

    Dialing 91 gets error tone on 9630SIP

    When dialing "91xxx" to dial long distance in the states on a 9630 SIP I get an error tone. Looking at the trace it looks like the phone is inserting a # after 91. Dialing long distance from a 3rd party softphone from the same extension works fine. Thoughts?
  • bbcom
    Hot Shot
    • Apr 2012
    • 13

    #2
    Anybody?

    I haven't got a response to this post so I figured I'd add a couple details:

    * h.323 phones work fine.

    * It appears that after dialing 91 or 90 the invite is sent to SES, when dialing anything else it waits for the full number before sending the invite.

    * I've updated the firware to the latest 2.6 sp 7

    Comment

    • bbcom
      Hot Shot
      • Apr 2012
      • 13

      #3
      Able to workaround looking for fix

      I was able to workaround by changing
      SET ENABLE_AVAYA_ENVIRONMENT to "0" in the 46xxsettings.txt file. This mean I can dial long distance now but I don't have Feature buttons. Sounds like an SES problem.

      Comment

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